Author Archive Gary

1. Health and Safety Concerns : Our primary concern is your health and safety. Without comprehensive information about your medical history or current health status, we may not be able to confidently assess your fitness for the activity.  We are also not experts on the activity, to know what fitness level a person needs to be at to participate safely without risking your health.
2. Professional Judgement : Based on our professional judgement, we might have concerns about your ability to safely engage in the activity. We want to ensure that any physical activity you undertake is appropriate for your health condition.
3. Non-NHS Work : Providing declarations for activities like marathons or other physical events is often considered outside the scope of NHS work. As such, we are not obligated to provide these services, and we may choose not to engage in this type of work.
4. Legal and Indemnity Considerations : The legal aspects of providing fitness declarations can be complex. We need to ensure that we are covered by our indemnity provider for this type of work, especially if it involves a fee.

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FROM 27th JUNE 2024

Opening hours – Our phone lines will be open Mon – Fri from 8:30am-12:30pm
and then again from 2:00pm-6:00pm. Appointments can be booked through the
new telephone system, or via an econsult but not through the front reception
desk.

Triage system – In line with government guidance, we are launching a new
telephone-based triage system with appointments bookable on the day.
There will be no need for an 8.30am rush to the phone as appointments will be
released throughout the day in time order. All requests will be passed through
the triage clinician and appointments will be offered at the time of the call, if
deemed appropriate.
As appointments are released on the day please do not phone to request an
appointment if you are not available to attend that same day, unless you have
been asked to do so by a clinician.

Econsult – Patients will also be able to submit a request via econsult for both
clinical appointments or an admin query, such as results or fit notes. There will
be limited availability for econsults each day, but you will be informed when we
reach capacity if attempting to complete a request. Econsult will then re-open
the following day.

Administrative staff – we would appreciate your respect and understanding
when contacting the practice as our admin staff will need to ask you questions
about your ailment for the clinician to assess your needs in an appropriate
timescale. The clinician will be sat with the admin team at the time of your call.
Patients may be redirected to other service providers if appropriate. These can
include local pharmacies, LIVI, minor injury units and in more urgent a A&E.

If you’ve been diagnosed with type 2 diabetes, managing your condition is important. Healthy Living is a free online NHS service for people living with type 2 diabetes. It provides key information to help you keep well and is clinically-proven to help you control your type 2 diabetes.

If you are over 18 years old and have been diagnosed with type 2 diabetes at any point, you can sign up for the Healthy Living service. If you care for or are a family member of someone living with type 2 diabetes, you can sign up too.

Sign up at www.healthyliving.nhs.uk

This newsletter is produced quarterly for you by members of the Forum’s Communications Working Group.

Please use this link to view the newsletter – NT Newsletter

Being transparent and providing accessible information to patients about how we will use your personal information is a key element of the Data Protection Act 2018 and the EU General Data Protection Regulations (GDPR).

Please see our updated policy HERE